The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 7.20 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Welcome drink
Dining
Bar/ Lounge area
Business
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Chaloner Street, Queen'S Dock,
Liverpool,
United Kingdom,
L3 4AJ,
Merseyside
Map view
street view
Chaloner Street, Queen'S Dock,
Liverpool,
United Kingdom,
L3 4AJ,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
2.1
km
Mall
The Cavern Club
2.3
km
Church
Liverpool Cathedral
2.6
km
Museum
Museum of Liverpool
2.1
km
Museum
The Beatles Story
1.7
km
Museum
Merseyside Maritime Museum
2.1
km
Museum
World Museum
2.7
km
Albert Dock
Tate Liverpool
2.0
km
Royal Liver Assurance Pier Head
Royal Liver Building
2.5
km
Museum
International Slavery Museum
2.1
km
Gallery
Walker Art Gallery
2.8
km
Stadium
Anfield
4.3
km
Harbour
Pier Head
2.3
km
Church
Metropolitan Cathedral of Christ the King Liverpool
2.6
km
Event hall
St George's Hall Liverpool
2.8
km
Mall
Liverpool ONE
2.0
km
Event hall
M&S Bank Arena Liverpool
1.5
km
Keel Walk Next to Liverpool Arena and the historic Albert Dock.
The Wheel of Liverpool
1.6
km
LiverpoolEngland
Mathew Street
2.4
km
Museum
Western Approaches Museum
2.9
km
Gallery
Fact
1.9
km
Art object
Beatles Statue
2.7
km
Liverpool Echo Arena
1.6
km
Mall
St Johns Market
2.6
km
Event hall
Exhibition Centre Liverpool
1.5
km
LiverpoolEngland
Concert Square
2.0
km
9 Albert Dock
The Piermaster's House
1.9
km
Tower
St Johns Beacon
2.4
km
Liverpool L3 4BB
Liverpool Waterfront
2.3
km
Library
Liverpool Central Library
2.8
km
Nearby
Event hall
Exhibition Centre Liverpool
260 m
Event hall
Arena and Convention Centre Liverpool
410 m
Albert Dock
Liverpool Dock Link
150 m
LiverpoolEngland
A Case History
650 m
Restaurants
KFC - Chaloner Street
1.4
km
7 Chaloner Street Baltic Triangle
Fodder Canteen
1.1
km
65a Norfolk Street
Baltic Bakehouse
1.1
km
46 Bridgewater Street
Ditto Coffee
1.1
km
10-14 Jamaica Street Unit 4
Baltic Fleet
1.6
km
33 Wapping
Coburg Pub
400 m
1 Stanhope Street
Ryde
680 m
Robert Cain Brewery Stanhope Street The Courtyard
Quayside Cafe
1.8
km
Lower Ground Floor Merseyside Maritime Museum Albert Dock
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
convenient location
helpful staff
noisy rooms
poor dining choices
7.0/10
Very good
Rooms
6.2
Location
8.3
Service
7.2
Dining
6.2
Guest reviews
7.0/10
based on 6 reviews
3.5/5
based on 1247 reviews
7.3
7.3/10 based on 7810 reviews
#67 of 99 hotels in Liverpool based on Tripadvisor
Rachel
United Kingdom,
February
2024
7.2/10
The hotel had its ups and downs. The rooms, although not as spacious as advertised, were decent with a comfortable bed, plenty of hot water, and a good shower. However, being on a noisy main road was a downside. The service was friendly and helpful, but the push for using an app to order food seemed unnecessary. The location was convenient, walking distance to the BT Convention Centre and near attractions like the M&S Arena, though the surrounding area was not too lively. The dining experience had its faults with poorly cooked and pricey options, but the homemade bread was a nice touch.
Rooms
7.0
The rooms weren't big but had a comfortable bed, plenty of hot water, and a good shower. The noise from the main road was a drawback.
Service
8.0
The service was nice and helpful, though the insistence on using an app for ordering food was a bit much. The staff were knowledgeable about local events.
Location
9.0
The hotel was clean and comfy for a night's stay, conveniently close to the BT Convention Centre and within walking distance of the Echo Arena. It's in a nice area with KFC and McDonald's nearby.
Dining
5.0
The dining experience had its flaws with cold, poorly cooked, and expensive options and limited choices. However, the homemade bread was a positive note.
Facilities
convenient location
noisy rooms
John
United Kingdom,
February
2024
7.4/10
The hotel offers basic but very central accommodation close to Albert Docks and the Baltic Market. It's convenient for exploring the area, but keep in mind it overlooks a busy 6-lane road. The service was great with helpful staff offering special deals, though the surroundings were a bit outdated. The location provides a superb view of the river Mersey with comfortable amenities, but the surrounding area is not the most pleasant. The dining experience was satisfactory, with friendly staff and decent options. Overall, a good option for those looking for a budget-friendly stay with a fantastic location.
Rooms
7.0
The rooms are basic but very central and provide a comfortable stay.
Service
8.0
The staff was very helpful and accommodating, offering special deals and being apologetic when needed.
Location
8.0
The location offers a great view over the river Mersey and convenient access to attractions, although the surrounding area is not the nicest for walks.
Dining
7.0
The dining options were decent with friendly staff, but the choices were somewhat limited.
Facilities
7.0
The hotel provides sufficient facilities for a comfortable stay.
Vincent
United Kingdom,
February
2024
7.6/10
The hotel is conveniently located with easy access to key attractions. The rooms, though not the exact type booked, were clean and comfortable, providing the quietness desired despite being by the roadside. The service was exceptional, with attentive and friendly staff. The location offers a great compromise between proximity to Albert Dock and the city center, with modern amenities close by. The dining experience, while adequate, had some issues with food availability. Overall, good value for money with a few minor downsides.
Rooms
8.0
The rooms, although not as booked, were dated but clean and comfy, ensuring a restful stay.
Service
9.0
The staff were most helpful and attended to all requests promptly with a great attitude.
Location
8.0
The location was ideal for us, within walking distance to key attractions and modern amenities.
Dining
6.0
The dining experience had some issues with food availability, affecting the overall quality.
Facilities
7.0
The facilities provided were satisfactory, meeting basic needs with no major concerns raised.
Jane
United Kingdom,
January
2024
5.0/10
The hotel was a complete disaster in terms of room condition but had a great location near the docks. The service was hit or miss with unhelpful staff, and dining was overpriced for the limited options available.
Rooms
5.0
The rooms were a travesty to this hotel chain, with falling light fittings, loose toilet pans, and cracked sinks. Serious renovation is urgently needed.
Service
5.0
The mixed bag of service ranged from totally miserable and ignorant staff to one lovely girl. The policy of not having a room key was frustrating due to the uncooperative staff.
Location
8.0
The location was the only positive point, being very close to Albert Docks and the city center.
Dining
5.0
The dining experience was overpriced for the limited food choices available.
Facilities
5.0
Facilities need updating to match the hotel's poor condition.
J.
United Kingdom,
May
2023
7.8/10
The hotel rooms were a bit dated and need some repairs, but they were quiet, clean, and overlooking the road. The service was friendly and helpful, especially the Geordie Manager. The location was excellent, close to touristy places and had a nice beer garden. The dining experience had good value but with limited choices. Overall, a decent stay with minor room improvements needed.
Rooms
7.0
The rooms were clean despite needing refurbishing and repairs.
Service
8.0
The staff were friendly and extremely helpful.
Location
9.0
The location was great, close to touristy places and with a nice beer garden.
Dining
8.0
The dining was excellent value for money but had limited choices.
Facilities
7.0
The facilities were decent overall.
Ben
United Kingdom,
April
2023
6.8/10
My stay at the hotel was a mix of ups and downs. The room I initially got felt like a prison cell with several issues, but the staff quickly changed it to a water view room, which was much better. The service was a bit lacking in interpersonal skills but made up for it with special care for my belongings, and the breakfast was enjoyable. The location was convenient for exploring the Liverpool Waterfront, although some updates in the room could be beneficial. Overall, it was a decent stay with room for improvement.
Rooms
6.0
The room I first received was disappointing, but the water view room I was changed to was clean and comfortable.
Service
7.0
The service was a bit lacking in interpersonal skills but made up for it with special care for our belongings, and breakfast was good.
Location
8.0
The location was great for exploring Liverpool Waterfront and convenient for city center activities.
Dining
7.0
The breakfast was enjoyable, but starting earlier could attract more guests.
Facilities
6.0
The facilities were average, could do with updating but clean.
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